Smile!
I had to send an e-mail to a co-worker the other day. I needed to include a funny comment, but worried that she might not get the joke. I started at my computer screen for a few seconds. She has a great sense of humor, so she would have to get the gag, but she’s also higher on the food chain than I am. I didn’t want to rock the boat.
So I did something I don’t like to do in everyday communication. I used an emoticon in a work-related e-mail.