I made a private promise that I would blog every day in March. I didn’t share this with anyone because I know myself and had low expectations. But here is my first post of March explaining why I didn’t post on the 1st of March.
The problems started a while back. We randomly lost Internet one day. I went through rigamarole with Comcast online and eventually got the service restored. At the end of the call, I agreed that a tech did not need to come out because everything was working.
Plus, I might have to pay for that service call. Mind you, I can afford to do that. The idea just didn’t appeal to me if everything was fixed.
Fast forward a few weeks and we start having random dropouts. The only solution is to turn off both the modem and router and turn them back on. High-level stuff.
Then it starts happening more. Like, every 30-60 minutes sometimes. So I contact Comcast again, this time on Feb. 28. They immediately tell me I need a new modem – which is not untrue because I have increased the speed of our package, but that shouldn’t be causing the problem. I tell them we need someone to come look at the line into the house.
So they schedule that. Then they try to move up our appointment for a time I told them we were not available. So I get snippy in the Twitter DM thread and they schedule us for the afternoon of March 1.
The first thing the guy does is say we need a new modem. Then he spends a while working on the outside lines, which had been damaged by squirrels. That gets repaired, and he tells us that everything is working fine.
Then it dies again. Reset. Dies again. So I do what any smart person should do – grudgingly admit they may have been right and head out to Target to get a new modem.
Setup is easy, peasy. We climb into bed. Maria turns on our Fire Stick.
And it dies again. At this point, I’m gutted. It can’t be our router. It just can’t. I don’t know why I refuse to accept this, but I do. So I do a factory reset of the router. Then another when it won’t connect. Then a third. At some point in there, I order a new mesh router package on Amazon.
My router finally connects. Then is not connected when I wake up in the middle of the night. I resign myself to us having to just use the hard-wired connection to the modem and the data on our phones until the new router shows up. Until …
Target has pretty much the same router for the same price. So I got it this morning. And it’s easy to set up. Now we have Internet again, hopefully for good.
So that’s why I will write a blog post every day in March except one.